We do the vast majority of our shopping in Booths - click here for a BBC story about the northern chain of supermarkets. We don't shop there for the price - it is more expensive than the others - we shop there because of the emphasis on quality local produce and small scale customer service.
When we were in there the other week, we saw a young sales assistant walking round the store with an elderly lady and her shopping list, helping her to find all the products she needed. I can't imagine any of the 'big 4' routinely offering a service like this.
Absolutely agree.
ReplyDeleteThey also like to chat at checkouts, which I imagine wouldn't happen "down south" and would be supremely irritating to others in the queue if it did.